Contact us
Call us
When you call us about a personal matter, you might need to identify yourself using mobile BankID. If you have a general question, no identification is needed.
Open 8.30 am - 4.30 pm
Email us
You can ask general questions about pensions and insurance via email. Please don’t include your personal information. Read more about our data protection (only available in Swedish).
Chat with us
When you chat with us about a personal matter, you might need to identify yourself using mobile BankID. If you have a general question, no identification is needed.
Feel free to contact us by phone, chat, or email. Your privacy is important to us, so please don’t include any personal information if you email or chat with us. If you call or chat with us about personal matters, you can verify your identity using BankID. You can read more about how we handle your personal data and your rights here (only available in Swedish).
Phone number to contact us from abroad.
Electronic identification (eID) is a secure way to identify yourself and carry out electronic transactions online. The great advantage of using e-Identification is that we can make sure we only give your data to you.
It is easy to obtain e-Identification through your online bank. They need to issue you a BankID or Mobil BankID. You need a Swedish personal identity number.
You can find out more about e-Identification at www.e-legitimation.se
If you do not have a Swedish personal identity number, you can contact our Customer Service for assistance.